1. INFORMATION WE COLLECT
We collect information you provide directly to us when you:

• Create an account on our website
• Make a purchase
• Contact us via email, phone, or contact form
• Subscribe to our newsletter

Information collected includes: name, email address, phone number, shipping address, billing address, and payment information (processed securely via Razorpay — we do not store card details).

2. HOW WE USE YOUR INFORMATION
We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your queries and provide customer support
• Send promotional communications (only if you have opted in)
• Improve our website and product offerings
• Comply with legal obligations including GST regulations

3. INFORMATION SHARING
We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Payment processors (Razorpay) to complete transactions
• Shipping partners to deliver your orders
• As required by law or government authorities

4. DATA SECURITY
We implement appropriate security measures to protect your personal information. All payment transactions are encrypted via SSL technology and processed through PCI-DSS compliant payment gateways.

5. COOKIES
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies through your browser settings, though this may affect site functionality.

6. YOUR RIGHTS (India DPDPA 2023)
Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request deletion of your personal data
• Withdraw consent for data processing

To exercise these rights, contact us at: support@lordshaastaa.in

7. GSTIN & TAX DATA
As a registered business under GST, we are required to maintain certain transaction records for a period of 8 years as per GST Act requirements. This includes order and billing information.

8. CONTACT US
If you have any questions about this Privacy Policy, please contact us:
Lord Shaastaa
Email: lordshaastaa.sa@gmail.com
Phone: (+91) 63885 35884

9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The updated date will be reflected at the top of this page. Continued use of our website after changes constitutes acceptance of the revised policy.