Terms & Conditions

Last Updated: June 24, 2026

Welcome to Lord Shaastaa. By accessing and using our website (lordshaastaa.in), you agree to the following terms and conditions.

1. PRODUCTS & PRICING
– All prices are listed in Indian Rupees (₹) and are exclusive of GST unless otherwise stated.
– 18% GST is applicable on all products as per the applicable tax slab. GST will be displayed separately at checkout.
– Prices are subject to change without prior notice.
– Product images are for illustrative purposes. Slight variations in color, size, and finish may occur as products are handcrafted.

2. ORDERS & PAYMENT
– Orders are confirmed only upon successful payment.
– We accept payments via Credit/Debit Cards, Net Banking, UPI, and Wallets through our secure payment gateway (Razorpay).
– In case of payment failure, the order will not be processed. Any amount debited will be refunded within 5–7 business days.

3. SHIPPING & DELIVERY
– We offer All India Delivery.
– Standard delivery time: 5–10 business days from the date of order confirmation.
– Express delivery may be available for select pin codes (additional charges apply).
– We are not responsible for delays caused by incorrect addresses, natural calamities, or third-party courier issues.
– All orders are insured during transit.

4. RETURNS & REFUNDS
– We accept returns within 7 days of delivery for damaged or defective products.
– Products must be unused, in original packaging, and accompanied by the original invoice.
– Custom or personalized orders are non-returnable.
– Refunds will be processed to the original payment method within 7–10 business days after we receive and inspect the returned item.
– To initiate a return, contact us at support@lordshaastaa.in with your order ID and photos of the damage.

5. CANCELLATIONS
– Orders can be cancelled within 24 hours of placement.
– Orders that have already been dispatched cannot be cancelled.
– To cancel, contact us immediately at support@lordshaastaa.in or call +91 [Your Number].

6. INTELLECTUAL PROPERTY
All content on this website — including product images, descriptions, logos, and graphics — is the property of Lord Shaastaa and may not be reproduced without written permission.

7. LIMITATION OF LIABILITY
Lord Shaastaa shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. GOVERNING LAW
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City], India.

9. CONTACT US
For any queries regarding these Terms & Conditions:
Lord Shaastaa
Email: lordshaastaa.sa@gmail.com
Phone: (+91) 63885 35884